All deliveries are made by our nominated contractors, dhd and royal mail, in rare circumstances we also have alternate delivery contractors but in the event we nominate a contractor other than dhd or royal mail the customer will be notified by email.
All our deliveries are linked via delivery contractors to on line tracking facilities; once an order has been dispatched the customer will receive a tracking number with delivery options.The customer will also be directed to our nominated delivery contractors website with further options and delivery guidelines.
In the event that the customer has requested special delivery instructions this will be confirmed by email and overseen by our in house dispatch team. This in normally dealt with vis direct customer contact at the studio.Office.
Bulk deliveries or orders of high value will be confirmed direct at the point of sale. This will normally mean that the delivery will be made via our own transport and the driver will liase with the customer direct on the selected day of delivery.
Studio collections, any customer wishing to collect direct can arrange this via our contact us link. Our normal hours are 9.00 a.M. Till 6.00 p.M. Monday to friday and weekends by arrangement.
For all other delivery issues please use “contact us” link.
Estimated Delivery Timescales
For small quantities of 6 bottles the estimated delivery is 12 working days after day of purchase, for example if you ordered on a monday then you could expect delivery (approximately) in 13 to 14 days.